Queen's Medical Centre

Queen's Medical Centre 2024-02-23 Person 5 5 0

Explained procedure well, nice and polite, reassuring.

Queen's Medical Centre 2024-02-23 Person 5 5 0

[name removed] the nurse took her time to explain everything about my forthcoming procedure, I dint feel pushed. She was very friendly, happy to answer any questions, went though all the pre-operation active information booklet. She also counter checked that I understood the procedure. She always counter checked that I understood the procedure. She also took into consideration my options and made a note that this will be disused with anesthetists.

I am overall satisfied with the care I received today.

Queen's Medical Centre 2024-02-23 Person 5 5 0

Very in depth and answered all questions.

Nothing.

Queen's Medical Centre 2024-02-23 Person 4 5 0

I think you all do amazing jobs and are our heroes.

Queen's Medical Centre 2024-02-23 Person 5 5 0

Staff were really friendly and welcoming.

Queuing to get into car park was bad was waiting almost 45 minutes and almost missed my appointment despite leaving early.

Queen's Medical Centre 2024-02-23 Person 5 5 0

[name removed] was brilliant very friendly and helpful an asset to NHS.

The parking situation is awful. We had organized village to drive us and they couldn’t find anywhere to park other than to drop at the main entrance and walk to the treatment centre which was difficult to do with poor mobility.

Queen's Medical Centre 2024-02-23 Person 5 5 0

Clear information. Friendly staff.

Car parking was limited and instructions not clear.

Queen's Medical Centre 2024-02-23 Person 5 5 0

Staff nice but have never been on time. Over one hour late.

Be on time or ring to tell patients to come later.

Queen's Medical Centre 2024-02-23 Person 4 5 0

Staff polite and efficient did not have to wait too long.

Car park very busy but was fortunate enough to get a space as someone left.

Queen's Medical Centre 2024-02-23 Person 5 5 0

Nice place, seen quickly helpful.